Capability Modeling Guidelines

Structure

• How to structure a Capability Map
  • Designing Capabilities as organic modules
  • Capability Categories
  • Capability Hierarchy
  • Designing Capabilities around Activities or Objects
  • Follow the flow to Product delivery
  • Identify Capabilities that can be reused across Processes
  • Identify shared and change Capabilities
  • Ensure clear names and descriptions
  • Create a two-dimensional layout
• How to use capabilities to align investments with purpose
  • Seek outside inspiration to overcome the blank page
  • Explore existing Enterprise content
  • Get mandate by senior leaders
  • Co-create through top-down and bottom-up iteration
  • Involve business experts
  • Deal with the resistance of middle managers
  • Benchmark as-is Capabilities
  • Clarify vision
  • Indicate where to focus