Capability Modelling Guidelines | How to use Capabilities to Align Investments with Purpose | Seek Outside Inspiration to Overcome the Blank Page
Seek outside inspiration to overcome the blank page: LLM Example 1
Prompt:
A railway holding company in a central European country runs passenger and freight trains and operates the railway infrastructure in this country. Which business Capabilities does it need?
Response:
1. Passenger Transport Operations
1.1 Network Planning
- Timetable Planning
- Route Optimization
- Capacity Allocation
1.2 Service Delivery
- Train Dispatching & Control
- Onboard Services Management
- Delay & Disruption Handling
1.3 Customer Management
- Ticketing & Fare Collection
- Customer Information Systems
- Passenger Support & Assistance
2. Freight Transport Operations
2.1 Logistics Planning
- Freight Scheduling
- Cargo Capacity Planning
- Multimodal Coordination
2.2 Freight Handling
- Yard & Terminal Operations
- Loading/Unloading Coordination
- Dangerous Goods Compliance
2.3 Freight Customer Services
- Freight Contract Management
- Track & Trace Services
- Billing & Invoicing
3. Railway Infrastructure Management
3.1 Asset Management
- Track & Switch Maintenance
- Signal & Power Systems Management
- Infrastructure Lifecycle Planning
3.2 Infrastructure Operations
- Network Monitoring & Control
- Capacity Management
- Worksite Safety Coordination
3.3 Infrastructure Development
- Capital Project Planning
- Engineering & Design
- Environmental & Regulatory Compliance
4. Corporate & Support Functions
4.1 Strategic Management
- Corporate Strategy
- Portfolio & Investment Management
- Sustainability & ESG
4.2 Finance & Procurement
- Budgeting & Forecasting
- Procurement & Supplier Management
- Asset Accounting
4.3 Human Resources
- Workforce Planning
- Training & Certification
- Health & Safety Compliance
4.4 IT & Digital
- Operational IT Systems (e.g., SCADA, ERTMS)
- Cybersecurity & Data Governance
- Digital Transformation
5. Regulatory & Stakeholder Management
5.1 Regulatory Compliance
- Railway Safety Regulation Compliance
- EU & National Transport Regulation Adherence
5.2 Stakeholder Engagement
- Government & Public Affairs
- Community & Media Relations
- Union & Employee Representative Engagement