Capability Modelling Guidelines | How to use Capabilities to Align Investments with Purpose | Seek Outside Inspiration to Overcome the Blank Page

Seek outside inspiration to overcome the blank page: LLM Example 1

Prompt:

Consider a complete capability set of my railway enterprise and organize it into a hierarchical depiction of names of capabilities. Use no more than seven top levels and no more than two sublevels. This depiction will be used to discuss performance and investments in improving performance.

Response:

1. Passenger Transport Operations

1.1 Service Planning & Scheduling

Timetable Planning
Route & Capacity Allocation

1.2 Passenger Service Delivery

Train Operations & Dispatch
Delay Management & Recovery

1.3 Customer Experience Management

Ticketing & Fare Collection
Travel Information & Support
Accessibility & Onboard Services

2. Freight Transport Operations

2.1 Freight Planning & Coordination

Scheduling & Routing
Capacity Reservation

2.2 Freight Handling & Delivery

Terminal & Yard Operations
Cargo Transfer & Tracking

2.3 Freight Customer Management

Contract Management
Billing & Performance Reporting

3. Rail Infrastructure Management

3.1 Infrastructure Asset Management

Track, Signal & Power Maintenance
Asset Lifecycle & Renewal Planning

3.2 Infrastructure Operations

Network Control & Dispatching
Capacity Management & Access Coordination

3.3 Infrastructure Development

Capital Project Execution
Engineering Design & Standards

4. Network Access & Regulatory Compliance

4.1 Track Access & Slot Management

Capacity Allocation to Operators
Access Agreement Management

4.2 Safety, Licensing & Certification

Safety Regulation Compliance
Staff & Vehicle Certification

4.3 Environmental & Legal Compliance

Environmental Impact Management
Legal Risk & Incident Reporting

5. Corporate & Strategic Management

5.1 Corporate Strategy & Governance

Strategic Planning
Portfolio & Performance Management

5.2 Stakeholder & Public Affairs

Government & EU Relations
Community & Media Engagement

5.3 Sustainability & ESG

Energy Efficiency & Carbon Strategy
Sustainable Investment Planning

6. Finance, Procurement & Real Estate

6.1 Financial Planning & Control

Budgeting & Forecasting
Investment Management

6.2 Commercial & Procurement

Supplier & Contract Management
Public Tendering & EU Funding

6.3 Asset & Real Estate Management

Station & Land Development
Facility Leasing & Monetization

7. People, Technology & Support Services

7.1 Workforce Management

Recruitment & Workforce Planning
Training, Licensing & Health & Safety

7.2 IT & Digital Enablement

Operational Systems (TMS, SCADA, Ticketing)
Cybersecurity & Data Governance

7.3 Business Services

Legal & Internal Audit
Administrative & Shared Services