Capability Modeling Guidelines - Table of Contents
- Section 1: How to Structure a Capability Map
- Designing Capabilities as Organic Modules
- Capability Categories
- Capability Hierarchy
- Designing Capabilities Around Activities or Objects
- Follow the Flow to Product Delivery
- Identify Capabilities that can be Reused Across Processes
- Identify Shared and Change Capabilities
- Ensure clear Names and Descriptions
- Create a Two-Dimensional Layout
- Section 2: How to use Capabilities to Align Investments with Purpose
- Seek Outside Inspiration to Overcome the Blank Page
- Explore Existing Enterprise Content
- Get Mandate by Senior Leaders
- Co-Create Through Top-Down and Bottom-Up Iteration
- Involve Business Experts
- Deal with the Resistance of Middle Managers
- Benchmark As-Is Capabilities
- Clarify Vision
- Indicate Where to Focus