Capability Modeling Guidelines
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Overview
- How to structure a Capability Map
- Designing Capabilities as organic modules
- Capability Categories
- Capability Hierarchy
- Designing Capabilities around Activities or Objects
- Follow the flow to Product delivery
- Identify Capabilities that can be reused across Processes
- Identify shared and change Capabilities
- Ensure clear names and descriptions
- Create a two-dimensional layout
- How to use Capabilities to align investments with Purpose
- Seek outside inspiration to overcome the blank page
- Explore existing Enterprise content
- Get mandate by senior leaders
- Co-create through top-down and bottom-up iteration
- Involve business experts
- Deal with the resistance of middle managers
- Benchmark as-is Capabilities
- Clarify vision
- Indicate where to focus