Enterprise Elements | Facet and Intersection Elements | Architecture
Process
A set of related activities our enterprise carries out.
Description
Processes are the flows of activities needed for product creation (either directly or indirectly). They transform a set of inputs into a set of products or intermediary outputs and consist of a set of activities that are performed in coordination in an organisational or technical environment. A process is composed of activities connected by flow relationships. It can be strictly structured (the sequence/flows stay more or less the same in every process instance) or less structured (activities may be omitted, the sequence/flows can vary). Processes can run across several organisational units or can be performed within one organisational unit only.
Well-designed processes lead to enterprises that operate efficiently and effectively across all required organisational units.
Process Map
Depicting tree and flow relationships. Also known as Process Model or Process Chart.
Examples
- A car company has largely automated their production process.
- An insurance provider treats incoming claims in a structured fashion.
- A government lab engages citizens to contribute to public innovation as a non structured process.
- A software company uses agile methods to manage their development process.
Use
- Engineer operations for efficiency.
- Design the interplay between organisational units.
- Design flows of data or physical objects.
- Establish a continuous improvement of processes.
- Define end-to-end process ownership.
Base element
Related
- product is created by process
- organisation performs process
- process realises capability
- process requires asset